Once we at last acquired an electronic mail reaction from American Airlines, the overall reaction time was approximately one hour. While we waited an hour, we did acquire several responses to our initial problem:
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On December 25, My three sons and I experienced a flight from Cleveland to Phoenix that was to leave at seven:fifty which has a prevent in Charlotte NC. At about 3 or 4 pm to the working day of our departure, American Airways delayed our flight which might make us overlook our connection in Charlotte which had no other flights out to Phoenix that day OR the next! And why the delay? No explanation. So without any help from an AA representative..(Just about just as if it was our fault) we located An additional flight through Dallas…which remaining in an hour and also a half. We produced it towards the airport but with yet another rude AA consultant, (I comprehended it had been occupied with the vacations and all) I used to be assured that I could get my bag in Dallas given that we now had to spend the evening there. I requested him concerning the tag that looked like it absolutely was checked to Phoenix and he stated curtly, you’ll just decide on it up in Dallas and recheck it each morning. Nicely the bag didn't ensure it is to the conveyer in Dallas. When I asked An additional consultant about this, he stated it was in a huge place and it absolutely was going out whenever we remaining each morning. I advised him I essential it for my lodge keep, and he explained to me it could get four hrs to get it. Ok…nevermind…I’ll be back again here in four several hours!!! So I remaining for your Dallas hotel with out my luggage.. Bought on our flight another morning and took off punctually.
Worst Airline at any time?!?! Shed my baggage in Charlotte NC, February 6 immediately after offering it (coupled with my wife’s) to 2 attendants within the baggage belt for returning travellers. Hers came in on our flight, mine did not. Now 11 times afterwards and right after acquiring passed through phone hell and several extremely non caring men and women, I've had no Get in touch with from any one. The common reply is “we are still looking to Find your baggageâ€. Their questionnaire and all varieties happen to be despatched to Baggage Claim Section but not a soul seriously appears to be interested in executing just about anything to ease their issues.
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Every so often you discover a person who certainly do the job They're paid out to complete. I not simply located a single , I found several at American Airlines .Whilst traveling 01/25/sixteen from St. Louis Mo. to Ft Lauderdale I left my black canvas Ralph Lauren polo keep on at the gate, I wasn't authorized off the plane to retrieve it because the door was shut plus the jetway removed.
my advantage no. is 37wrt16. i took flight no. 2910 from montgomery al on dec 24, arrived in colorado springs the exact same working day. i have paid out for your roundtrip fare. I'm scheduled to depart on dec 31. my query to you is could you be sure to help me to return previously. this is why. the evening i arrived in colorado springs, i needed to be taken towards the crisis room. i couldn't breathe effectively. I've a fundamental lung ailment, that is inoperable. i frequented my dr. right before i came for your Examine-up, explained to him the place I had been likely for the vacations.
Really upset using a.A. purchaser relations. My spouse went to Italy for the memorial of her mom and although she was there she acquired bronchitis with ear an infection, subsequently the physician encouraged her never to fly in advance of one particular 7 days to apparent the an infection.
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My other dilemma would be that the meal vouchers that I've gained weren't enough!!! They only gave me $32, for 3 foods! That isn't ample to try to eat a food everywhere in LA, or wherever while in the airport. I'm envisioned to have a few foods from $32 here for the lodge? Not possible!!!
Uncover problems calling AA reservation by cellular phone, its usually fast paced and not possible to speak to the reservation staff, as soon as contacted. Would favor to speak by email, you should give me an e-mail tackle of Ecuador Reservation Department. Quite a few many thanks.
I didn't have any bags to examine! Why does AA Buyer Service keep on to lie her latest blog about explanations which the flight was overbooked? The ticket agent told me the flight was overbooked.
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